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Residential Tile & Grout Cleaning

The clean you expect. The service you deserve.

ABOUT:
Over time, tile floors and surfaces lose their shine and luster. Scrubbing and mopping do not generally yield the results needed for a deep clean. Because grout is porous and absorbs all the dirt and debris on it, mopping only removes surface soil and not the embedded dirt that causes the grout to become dull.

ServiceMaster Clean® can restore tile and grout to a better clean. Our grout-sealing product helps maintain the cleaned grout for months and makes your regular home maintenance more effective.

Beyond just improving the appearance of tile and grout, professional cleaning by ServiceMaster Clean has several benefits:
• It can help extend the life of floors by removing debris that can weaken the tiles.
• Our cleaning is safe for tile floors of all types including ceramic, porcelain, travertine and limestone.
• It helps you avoid the expense and inconvenience of completely replacing tile floors.
• We clean ceramic and porcelain tile and specialize in kitchens, baths, countertops and other tiled areas of your home.

Do-it-yourself isn’t always best.
Put away that toothbrush and bottle of grout cleaner. Our tile and grout experts can clean your tile and grout more thoroughly and with less hassle. Retail grout cleaners only clean the surface of the grout, but a stronger cleaning method is the only way to truly deep clean porous grout. We use specialized, high-powered equipment and products that remove and extract soil from deep within grout. If grout is cleaned improperly over a period of time, it becomes permanently discolored and can only be restored by recoloring, which is an expensive process. Don’t waste time on ineffective cleaners; call ServiceMaster Clean.

A name you can trust.
ServiceMaster Clean has been providing an unparalleled level of clean for more than 60 years. Our research and development team works to ensure that we are using state-of-the-art products and processes to restore your tile and grout. We work to your specifications and guarantee the job is done right.

WHAT TO EXPECT:
Already scheduled your service? Here’s what to expect:
• Step 1: A technician will conduct a preliminary inspection of your tiled areas to determine the best cleaning method.
• Step 2: Spots and stains will be pre-sprayed using state-of-the-art cleaning products.
• Step 3: The technician uses shielded high-pressure cleaning and extraction to remove dirt and ground-in soil. This cleaning method also provides a clean-water rinse and extracts excess water.
• Step 4: Care is taken to clean near all corners and baseboards.
• Step 5: All tiled areas are thoroughly dried.
• Step 6: The technician seals all grout lines to preserve cleanliness and prevent long-term damage. (This service is optional.)
For a 300 square-foot area, cleaning generally takes 60 to 90 minutes. If you choose to have the grout sealed, we recommend waiting 24 hours after rinsing to apply sealer so the sealer will adhere properly. Grout sealing itself takes two to three hours. Time varies based on tile size, the amount of soil in the grout and room configuration.

Pre-Cleaning Instructions:
• Remove breakables from the tops of furniture in the room(s) we will be cleaning.
• Pick up items from the floor, such as rugs, plants, trash cans, etc.
• Sweep or vacuum all floors to be cleaned.

Post-Cleaning Instructions:
• Stay off freshly cleaned tile for at least 30 minutes.
• Avoid getting any liquid on the floor for 24 hours until the sealant cures completely.
• Return furniture to your floors (with suggested use of felt pads) after 24 hours.
• Return rugs to floors after 24 hours.

TIPS
Keeping your beautiful tile floors beautiful.
• Vacuum or sweep floors before mopping to remove as much dirt as possible, especially dirt that has settled into the grout.
• Mop tile regularly with a neutral cleaner. Rinse the mop in fresh water after mopping a small section. Then, remove excess water from the floors by mopping with a dry mop.
• Clean spills quickly to avoid staining floors.
• Avoid scratching and scraping your floors with actions like dragging chairs or furniture. Scratches and cracks in the floor easily capture dirt.
• Don’t use finish wax, ammonia-based cleaners or bleach, which can damage floors.

FAQs
• Why should I get tile & grout professionally cleaned?
Regular mopping only removes surface soil and not the embedded dirt that causes the grout to be unattractive. Professional cleaning restores the look of your tile and grout and extends its life.
• Is professional tile & grout cleaning expensive?
Professional tile and grout cleaning is just pennies compared to the cost of replacing tile. Call today to get an estimate from one of our professionals.
• How long does it take to get the tile & grout at my home professionally cleaned?
For a 300 square-foot area, cleaning generally takes 60 to 90 minutes. If you choose to have the grout sealed, we recommend waiting 24 hours after rinsing to apply sealer so the sealer will adhere properly. Grout sealing itself takes two to three hours. Time varies based on tile size, the amount of soil in the grout and room configuration.
• Will a professional tile & grout cleaning be disruptive to my family?
The team at ServiceMaster Clean will work with you to schedule a time convenient for you. Our technician will let you know of expected dry times that you need to be aware of.
• Can I use household cleaning products on my tile & grout surfaces?
Tile floors are easy to clean, and we recommend using a neutral cleaning agent. Please ask for information about specific ServiceMaster Clean products.
• How often do I need to get my tile & grout professionally cleaned?
To keep the tile floors in your home looking their best, we recommend having them professionally cleaned every year, depending on traffic, pets, children and regular floor maintenance.
• When will I be able to walk on my floors after a tile & grout cleaning?
Stay off of freshly cleaned tile floors for at least 30 minutes. Avoid getting any liquid on the floor for 24 hours until the sealant cures completely if grout cleaning is included as part of the service.
• Will there be an odor?
After tile and grout is cleaned, you may notice a faint scent. The amount of time it takes for the odor to dissipate is usually within an hour but varies based on air circulation, heat and humidity.
• Do I need to do anything prior to the technician arriving for my scheduled service?
Simply pick up items on the floor, such as rugs, plants and trash cans, as well as sweep or vacuum the area to be cleaned.
• Are there instructions to follow after my tile & grout surfaces are cleaned?
Stay off freshly cleaned tile for at least 30 minutes, and avoid getting any liquid on the floor for 24 hours if sealant has been applied. Return furniture (with suggested use of felt pads) and rugs to floors after 24 hours.

RECOMMENDED CLEANING SCHEDULE
To properly maintain your tile floors, vacuum or sweep and mop them weekly, as well as spot clean when needed. To keep your floors looking their best, we recommend a professional cleaning every year, depending on traffic, pets, children and regular floor maintenance. An easy way to remember when it’s time for your professional cleaning is to plan around your spring cleaning schedule or when preparing for holiday get-togethers at your home.

REQUEST AN ESTIMATE
Website: Svmteam.com
Phone: 215-322-1175

ServiceMaster Clean services provided by independently owned and operated franchises and may vary depending on location.

©2014 ServiceMaster Residential/Commercial Services L.P. All rights reserved.

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